"It was an incredibly enjoyable process working with Rich (and Carson!) and it resulted in an incredibly beautiful piece. He listened to what I wanted (in terms of style and appearance), but also suggested what I needed (in terms of holding the weight of my record collection, working with my old and very unlevel floor). Rich was incredibly responsive when I reached out and proactively kept me updated with his progress along the way. I was never left wondering what next steps would be or when they would happen. I would highly recommend Building Character to anyone who wants a quality piece of work with a lot of thought, effort and care put into it!"
-Danielle Nalette, Burlington
